Maroc Telecom
VC7F+QR, 73 Rue Mohammed V, Oued Zem, Morocco, Oued Zem, Beni Mellal-Khenifra
+212 5 23 41 69 70
iam.ma
Monday: 09:00 to 18:30
Tuesday: 09:00 to 18:30
Wednesday: 09:00 to 18:30
Thursday: 09:00 to 18:30
Friday: 09:00 to 18:30
Saturday: 09:00 to 18:30
Sunday: 09:00 to 18:30
Service incomplete
It appears that Maroc Telecom in Oued Zem is experiencing difficulties in serving all its customers due to an insufficient number of agents. This can be frustrating for customers who have to wait long periods to be served. Increasing the number of agents or optimizing their processes would be beneficial for the branch to improve customer service efficiency.
Zero service from the lady (elderly) who is at the reception desk. 1) Rude 2) Aggressive 3) Yelling at the customer 3) Not listening to the customer Don't even ask the customer what the problem is, she just wants to get rid of the customer. I went to the Maroc Telecom agency in Ouad Zem for a connection problem at my home. Disappointed, never again with Maroc Telecom, I'm canceling my contract immediately. 👎👎👎👎
The internet connection credit for normal calls disappears so quickly, how sad.
The receptionist was very polite and professional. The staff was very helpful.
Outstanding Agency Director.