REDAL
ain el hayat, Skhirat, Morocco, Skhirate, Rabat-Sale-Kenitra
+212 6 63 55 29 44
redal.ma
Many thanks to redal Skhirat for their professionalism. Called the 24/7 services at 1 am because the current was not available and they came very quickly to fix the problem.
Nice
Unpleasant service
Since signing up for my subscription in 2021, I've paid my bills online. A few months ago, online payment wasn't working. Given my many constraints, I didn't go to the branch until I received an email asking me to pay my bills or my service would be disconnected. Today, I went to the Skhirat branch. I wanted to resolve the issue with online payment and pay my outstanding bills. The security guard directed me to an employee. I explained the problem to her, and she told me to call the call center. I replied that I'd called the center several times, but they weren't answering. She told me it wasn't her business and that I should keep calling them until they did! I asked to see a manager, but I was told she was out. She went to lunch and would be back around 2 p.m.
I had to wait a long time for the employee, even though the place was empty. Why would you buy an extra security device that you attach outside and is easier to steal?!
Friendly welcome, excellent service